Voyage Control Team
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Activity overview
Latest activity by Voyage Control Team-
Voyage Control Team created an article,
Support browsers
Our support system no longer supports Internet Explorer 8, 9 or 10.This is mainly because in January 2016, Microsoft removed support for Internet Explorer 8, 9 & 10 on any desktop platforms beyond ...
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Voyage Control Team created an article,
The app isn't available for my device
Android The Voyage Control app requires Android 4.0 and up. If your device is operating on Android below 4.0 then we're afraid the app won't function on your device. This is mainly due to function...
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Voyage Control Team created an article,
How to download the app
The Voyage Control app is available on both Google Play and Apple App Store. You can either search "Voyage Control" on your device or select either button below to access the download links from t...
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Voyage Control Team created an article,
In app help
From within the app please press the menu icon and then "Help". This is will give you help relevant to your device.
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Voyage Control Team created an article,
I would like to cancel my booking
You are able to cancel a booking from your dashboard. Go to "List View" on your left hand sidebar: You can view all your bookings here by selecting the date range you'd like to view. You can als...
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Voyage Control Team created an article,
I can't find my booking
You can find all your bookings by clicking on the List of bookings on the left hand side bar. In order to find the specific one, you have several search options. You can either paste the booking r...
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Voyage Control Team created an article,
What is the vehicle pass and what to do with it?
What is it? The vehicle pass makes the unloading/loading process much simpler and more efficient. It provides the traffic management team with the information they need to direct you straight to ...
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Voyage Control Team created an article,
Why do you need my driver's name and mobile number?
Your drivers name and mobile number is printed on your vehicle pass which is displayed in the windscreen of the vehicle. The details are used if the onsite traffic team need to contact your driver...
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Voyage Control Team created an article,
Making Multiple bookings
We have a new feature at Voyage Control - multiple bookings. Please see the attached file for instructions on making multiple bookings.
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Voyage Control Team created an article,
Can I change the Log in email address or password?
If by any chance you need to change the email address or password you use for logging in, it can easily be changed. Go to the Settings button, located right below your Make a booking button on the ...