Voyage Control Team
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Support browsers
Our support system no longer supports Internet Explorer 8, 9 or 10.This is mainly because in January 2016, Microsoft removed support for Internet Explorer 8, 9 & 10 on any desktop platforms beyond ...
How to download the app
The Voyage Control app is available on both Google Play and Apple App Store. You can either search "Voyage Control" on your device or select either button below to access the download links from t...
I can't find my booking
You can find all your bookings by clicking on the List of bookings on the left hand side bar. In order to find the specific one, you have several search options. You can either paste the booking r...
What is the vehicle pass and what to do with it?
What is it? The vehicle pass makes the unloading/loading process much simpler and more efficient. It provides the traffic management team with the information they need to direct you straight to ...
Why do you need my driver's name and mobile number?
Your drivers name and mobile number is printed on your vehicle pass which is displayed in the windscreen of the vehicle. The details are used if the onsite traffic team need to contact your driver...
Making Multiple bookings
We have a new feature at Voyage Control - multiple bookings. Please see the attached file for instructions on making multiple bookings.
Can I change the Log in email address or password?
If by any chance you need to change the email address or password you use for logging in, it can easily be changed. Go to the Settings button, located right below your Make a booking button on the ...
I haven't received a link to reset my password
There's a few things to check first: Have you checked your junk/spam folder? Have you added info@voyagecontrol.com to your safe list? Has it been more than 5 minutes? Have you tried to request it ...
It says I already have an account
It is probable that you have tried to create a new account but it turns out that email address is already registered. This is likely due to one of the following reasons: You have registered in the...
Can I see the system in a different language
You can change your language view in the portal by clicking on the current language in the upper right hand corner and selecting the language you'd like to view. We are adding more languages as we...